There are different ways you can use our Mobile Services—to request services, to keep track of appointments, make payments, offer products and services, and communicate with our users. When you share information with us, for example, by creating a Hair Inferno account, we can better ensure the quality of our services—to help you connect with people and to make sharing with others and purchasing hair and beauty products and services quicker and easier. As you use our Mobile Services, we want you to be clear how we’re using the information we collect and you provide us and the ways in which you can protect your privacy.
what information we collect;
why we collect it;
how we use that information (what we do with it); and
the choices we offer you for managing your privacy, including how to access and update the information you provide us.
We’ve tried to keep this policy as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags, and browsers, we recommend that you read about these key terms first online, using your preferred search engine. Your privacy matters to Hair Inferno. Whether you are a new or a long-time user, please take the time to get to know our practices. If you have any questions, please contact us at email@example.com.
Information we collect.
We collect information to provide a better service to you and to those with whom you communicate using our Mobile Services.
“Personal Data” is information that identifies an individual or relates to an identifiable individual (such as name, email address, and other identifying addresses for electronic communications). We need to collect Personal Data in order to communicate with you when you sign up for our Mobile Services or contact us directly. For example, our Mobile Services require you to sign up for a Hair Inferno account. When you do, we’ll ask for personal information (like your email address for example), and, if you subscribe, a credit card to store with your account. Additionally, to provide our Mobile Services, we may collect and store information (including personal information) locally on your device using mechanisms such as application data caches.
Information we collect when you are signed in to Hair Inferno may be associated with your Hair Inferno account. When information is associated with your Hair Inferno account, we treat it as personal information. For more information about how you can access, manage, or delete information that is associated with your Hair Inferno account, visit the “Our transparency and your choices” section of this policy or email us at firstname.lastname@example.org.
Collection and Retention of Personal Data.
We do not collect personally identifying information through our Services unless a user consents to providing this information to us by (1) accepting our request to access it or (2) providing this information to us directly.
The only personally identifying information we collect and/or store is the information you provide to us through our Mobile Services, for example, when you create a user name, provide us with user information, provide us with local access to data such as photographs and calendars, consent to our use of mobile tools such as GPS, and/or upload any data that contain personal information. When you submit this information to us, we treat this as a consent for us to use it only for the purposes described below.
We will not use information provided through your use of our Mobile Services except to communicate promotions, updates, and other news (e.g. information about our downloadable app and service, release dates, updates, and related offers) via email or through our Mobile Services; respond to direct inquiries; to measure and analyze traffic on and use of our Mobile Services; and/or to provide you the Mobile Services you have signed up for or have otherwise requested or directed us to provide. We will retain your information for as long as you subscribe to our services. If you unsubscribe, we will delete your information within a reasonable period of time.
Our Mobile Services may also collect Other Information via your browser or mobile phone operating system (whose privacy setting you may update as described below). “Other Information” is any information that does not reveal a person’s specific identity or does not directly relate to an identifiable individual, such as:
browser and device information;
device event information such as crashes, system activity, and hardware settings;
unique application numbers;
information collected through cookies, pixel tags, and other technologies;
demographic information and other information provided by you that does not reveal a person’s specific identify;
information that has been aggregated in a manner that it no longer reveals a person’s specific identity; and
survey responses and similar information which reveals views and preferences, but which does not reveal a person’s specific identity.
We collect this information:
directly as you provide it to us through your use of Hair Inferno’s Mobile Services; and
automatically, as you navigate through our Mobile Services, including online platforms, mobile applications, and emails, including usage details, IP addresses, and information collected through cookies and other tracking technologies used on Hair Inferno’s Mobile Services.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with Hair Inferno’s Mobile Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, usage, and other patterns, including:
details of your use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use through our Mobile Services; and
information about your electronic device and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically helps us to improve our Services and deliver a better and more personalized service, including by enabling us to:
estimate our audience size and usage patterns;
store information about your preferences, allowing us to customize our Services
according to your individual interests;
speed up your searches; and
recognize you when you return to use our Mobile Services.
The technologies we use for this automatic data collection may include:
Mobile Carrier. If you are accessing our Mobile Services through a mobile device, your mobile device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
We do not collect sensitive Personal Data in connection with this Website. Please do not send us any Personal Data such as information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, health, biometric or genetic characteristics, criminal background or trade union membership (“Special Data”).
How we use the information we collect.
We use the information we collect from our Mobile Services to provide, maintain, protect, and improve them, to develop new services, and to protect Hair Inferno and our users.
Hair Inferno only collects the personal information that you upload to your account and its servers. This information will be confidential and accessible only to you, those with whom you decide to share this content through our Mobile Services, Hair Inferno, its employees, and its affiliates. Hair Inferno will only have access to this information to the extent necessary to provide its Mobile Services. Your choices determine the extent to which your information is shared through Hair Inferno’s Mobile Services. Our Mobile Services allow you to post your information to our online community, and by providing and posting information, you indicate your desire to share whatever content you upload with those who use our Mobile Services, Hair Inferno, its employees, and its affiliates.
Any data you upload to Hair Inferno is accessible to you, and you may decide to edit this content at any time. If you decide to delete information you have uploaded, this information will be deleted from your mobile device’s local memory and Hair Inferno’s servers. If you decide to delete your account, your information will be deleted from Hair Inferno’s servers.
In order to offer its location-based, upload/import, calendar, and payment services, Hair Inferno will require permission to access any associated mobile device and related third-party accounts. Hair Inferno will not do so without your explicit permission.
In order to offer your information the greatest protection, Hair Inferno uses trusted Amazon Web Services servers located in the United States. These servers meet a broad set of international and industry-specific compliance standards and are rigorously tested by third-party audits to verify adherence to strict security controls. You can visit Amazon Web Services’s website here for more information regarding their compliance and security measures.
Our transparency and your choices.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how this information is used. For example, you can:
review and control certain types of information tied to your Hair Inferno account; and
control whom you share information with through your Hair Inferno account.
You may also set your browser to block all cookies, including cookies associated with our services, indicate when a cookie is being set by us, or restrict what information your mobile carrier shares with us by revising your mobile settings or opting out of certain tools we may use. However, it is important to remember that our services may not function properly if you disable such settings or opt out of certain tools.
Information you share.
Hair Inferno’s Mobile Services allow you to share information with others. Please think carefully before sharing content. Remember that when you share this information, Hair Inferno bears no responsibility for how third-parties may use this information. Although Hair Inferno provides you with different options on sharing and deleting your content, Hair Inferno cannot recall any copies of information that you have sent to third-parties through our services.
Your right to accessing and updating your personal information.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it—unless we have to keep that information for legitimate business or legal purposes. We provide you with editing tools within our mobile application so that you may edit or delete any information you have provided to us. If, for whatever reason, you are unable to edit your information, please email us at email@example.com.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share.
We do not share personal information with companies, organizations, and individuals outside of Hair Inferno unless one of the following three circumstances applies:
With your consent.
We will share personal information with companies, organizations, or individuals outside of Hair Inferno only when you request that we do so.
For external processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures related to our Mobile Services. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by emailing firstname.lastname@example.org.
We recognize that there are additional risks that countries, such as those in the EU, associate with transferring Personal Data to the United States. As a U.S.-based company, we work hard to mitigate these risks through our security measures but also by only using trusted third-party services to help store, protect, and transfer your information as well as communicate with you. To ensure this security, we use third-party services who are certified under the EU-US and EU-Swiss Privacy Shields, operate in countries who provide adequate data protection regulations under European law, or have given us adequate assurances as to their data protection practices (for example, through a Data Protection Agreement that outlines a third-party service provider’s practices and commitments to protecting the Personal Data we transfer to or through them).
Currently, these services include:
Amazon Web Services. We use these services to host our mobile app and securely store the Personal or Other Information you provide us or we collect in order for us to provide and improve our Services;
Google Analytics. We use these services to better understand our audience, their preference, and web traffic so that we may better provide and improve our Website;
AdMob. We use these services to offer advertisements through our Mobile Services;
PayPal. We use these services to facilitate our marketplace and all transactions through our Mobile Services in addition to their security.
We are, however, ultimately not responsible for the privacy or other practices of any third parties, including those you access through links on our Mobile Service platform through which you may leave our Mobile Service platform and access those of third parties (such as Facebook and Instagram).
For legal reasons.
We will share personal information with companies, organizations, or individuals outside of Hair Inferno if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process, or enforceable governmental request;
enforce applicable Terms of Service, including investigation of potential violations; or
detect, prevent, or otherwise address fraud, security, or technical issues, protect against harm to the rights, property, or safety of Hair Inferno, our users, or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners—such as publishers, advertisers, or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Hair Inferno and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:
We utilize servers through Amazon Web Services. These servers meet a broad set of international and industry-specific compliance standards and are rigorously tested by third-party audits to verify adherence to strict security controls. You can visit Amazon Web Service’s website here for more information regarding their compliance and security measures.
Compliance and cooperation with regulatory authorities.
In order to ensure that your data remains private when shared and processed in other countries, we use Amazon Web Services servers given their commitment to both International and EU privacy standards. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We will work with Amazon Web Services and any appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
Your California Privacy Rights.
California Civil Code Section §1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com.
Visitors from the EU and greater European Economic Area.
For individuals in the EU and greater European Economic Area, please note that you have a right to file any complaints regarding the policies and practices described here with the relevant supervisory authority in your country or region.